Frequently Asked Questions
How many sizes does the Cool-It Roller come in?
The Cool-It Roller comes in two different sizes and two different colors. You can choose a large or small sized roller in grey or white.
How does the Cool-It Roller compare to a wrapped-on ice pack?
30 minutes of treatment with a Cool-It Roller will get your skin down to the same temperature as a 20 minute treatment from a wrapped-on ice pack, however without the roller you will be missing out on the massage treatment.
How long do I need to use the Cool-It Roller to get the benefits from it?
To get the most out of a treatment using a Cool-It Roller, you should use the roller for around 20 minutes in a specific area.
How long does it take to get the roller to the recommended temperature?
It takes around one hour for the small roller to get cool enough for treatment, and about two hours for the large roller.
How long will the roller stay cold?
The small roller will stay cold for about 15-20 minutes, while the large rollers stay cold for around 60 minutes.
Did we not answer your question here? If so, please contact our support!
Support Email: support@coolitroller.com
Phone Number: 888- ISP-2280 (888-477-2280)
Phone Number: 888- ISP-2280 (888-477-2280)